Frequently Asked Questions

At Harvest House Counseling, we accept the following insurance for counseling services: CareCredit, Health Savings Accounts (HSA), and Sliding Scale.

A sliding scale is our flexible fee structure to ensure those with limited income also have access to quality counseling services. The fee is determined based on income level. Our sliding scale varies for each therapist.

BCBS ONLY: While we do not accept this insurance, we do offer BCBS insurance carriers 15% off online counseling. Please mention the discount when you reach out to apply to your account.

We always encourage you to check with your carrier; however, most insurance companies do not cover marriage or couples counseling.

While we cannot promise you reimbursement from your insurance company, we can provide a superbill for you to submit to your insurance company for possible out-of-network and out-of-pocket costs.

Fees range from $180.00 to $100.00 per 1-hour appointment.

Sometimes we have student interns available for appointments; their fees range from $100.00 to $65.00 per 1-hour appointment.

• Willingness to ask questions

While less experienced than a fully licensed clinician, you can count on them to ask questions and use various updated educational resources. You will receive not only the benefits of up-to-date education and resources but also from their supervisor(s) years of experience.

• Smaller caseloads

Because they are also full-time students, they have smaller caseloads. How does this benefit you? Smaller caseloads allow them more time to prepare and focus on you. Additionally, they can be more flexible to fit your busy schedule.

• High energy and enthusiasm

After years of education and the therapy setting on their campus, they are grateful you are willing to trust in them. This gratitude shows through during sessions.

• Reduced Cost

Because most interns work for “free,” we have more flexibility with your cost. A student intern is a great way to get excellent care for a reduced price.

Harvest House counseling fees range from as low as $25 to $190. Each therapist’s fee is different. For specific information on the fees of the therapists you are interested in, please give us a call or send us a text message.

Harvest House Counseling currently accepts clients for individual therapy, couples counseling, Christian counseling, and more. We have both, online and in-person, therapy available, but appointments are going fast! Call us to join the waitlist or see which therapists have available appointments.

In-person availability for counseling is located in Syracuse, New York at 200 Waring Road.

You can easily make an appointment by

Clicking here to self-book

Calling our office at 315-663-7060

Texting us at 315-552-0603

or Filling out the Contact Form for a callback.

You will speak with either John or April, they will take the time to answer all your questions.

If we are unable to answer your call- or if you send us an email- someone will give you a call/email back within 24 business hours. For confidentiality, Harvest House does not leave voicemails unless otherwise specified by you.

Client services will set your appointment and connect you with your therapist.

Yes! We provide couples counseling as well as individual counseling including teenagers and children.

For those who are interested, we also offer Christian couples counseling. While we understand that most insurance companies do not pay for couples therapy, we offer couples counseling at no extra cost.

Learn more about couples counseling here.

Absolutely! You can do couples therapy alone by working on your part of the process and creating change that can change the marital system.

In a relationship, we are connected in such a way that when one person decides to do inner work, it can influence the relationship as a whole.

(This advice was given by marriage and family therapists, Theressa M. and Brianna G.)

No!

You do not need a referral for Harvest House Counseling. We never require a referral, and we never require a subscription for our services.

Please, give us a call if you have any further questions.

We strive to set every appointment within 5 business days. We also offer limited availability for next-day services! To schedule sooner, please call us.

Some of our therapists will do a 5-minute meet and greet with clients before their first session. Please note: this meet and greet is VIRTUAL.

This helps ease your mind around the idea of beginning therapy and allows you to connect with your therapist.

Learn more about our meet and greets here.

We have offices located at the following addresses:

200 Waring Road. Syracuse, NY 13224

Additioally, we are located online and serve clients in New York State-wide.

When you arrive, please have a seat in our waiting room. Your therapist will likely be in session. We do have signs posted inside our buildings that should help you go in the right direction.

When the session is over, your therapist will come out to meet you. If you have trouble finding the office, please give us a call at 315-663-7060, John or April can help!

Our services online are through HIPAA-compliant Zoom. Your provider’s session ID will be sent to you in the initial connection email from John or April.

You can also access this link by logging into the provided client portal. If you cannot find access to your provider’s session ID please give us a call right away!

Cancel or Reschedule

You may cancel or reschedule future appointments by contacting your therapist directly, or by contacting John or April as listed above. It’s that easy!

Please see the cancellation policy.

Late Arrival Policy

Late arrivals are still charged the full appointment fees.

We cannot provide this service for you. However, we may be able to offer you a referral to someone who can.